Browse our most frequently asked questions list below to learn everything you need to know!

Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.

Weather is something we unfortunately cannot control! That being the case, we always want to work with you to assure that you are happy with your rental experience.  We tend to hold off on any final decisions concerning weather until the night before or morning of your event as weather predictions can change quickly in season.  If it is determined that weather will not cooperate on your event day we will work to reschedule your rental or return your deposit.  We are not able to hold rain dates as they would fill our calendar and block off units from other customers looking to book.

All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.

Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!

Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do not provide a water hose for wet inflatable rentals so please have a standard garden hose connected to a water source that reaches to the desired set up area.

All our inflatables can be set up on grass and a selection of our inflatables can be set up on cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.

Not to worry, we have you covered!  Our inflatables required a standard 110v/20amp electrical outlet.  We provide (1) 100′ extension cord so as long as we are setting up within 100′ of an electrical outlet, we are all set!  We cannot connect multiple extension cords at a distance greater than 100′.  If you need to set up in an area that has no accessible electrical outlets, we have generators that you can rent to power the inflatable(s).

We usually make our schedule 2-3 days in advance and will reach out to you via text to coordinate our ETA.  For weekend deliveries, we typically set up Fridays and Saturdays with the goal of not working on Sunday to spend time with our family.  Pick up will be arranged with you for a time later in the day after your event has ended.

The deposit can be paid using a credit card and is required to reserve your rental.  The balance is due by the time we complete our set-up and can be paid using cash, credit card or Venmo.  If no prior arrangement is made, we may charge the credit card on file for the balance.    

Still have questions?

Feel free to use our Contact Form to reach out to us anytime.